The Royal Mail has decided to close the sorting offices in East Dulwich and West Norwood for ‘operational’ reasons. There is no obligation on them to consult local users but, following pressure from Helen Hayes, the local MP, two public meetings were held in the middle of April. Royal Mail cites changing demand in postal services, more parcels and less letters, but appear not to appreciate that going to Camberwell to collect undelivered mail is not an easy option for many people, especially the elderly. Currently the sorting office in Alleyn Park is planned to remain in operation.